"You and Danny are amazing! Danny was here at 8AM and expertly and professionally targeted the problems, replaced 3 parts, and everything is working perfectly. I need to tell you how refreshing it is to me to meet a businessman who cares about the customer, commits to help even though we are outside of their service area, and follows through with their word. As you know, we had contacted five other business owners and no one was willing to help (we live in a rural area). You stepped up, contacted Viking on our behalf and negotiated a win-win solution. As we have a houseful of guests coming this next week for the Memorial Day weekend, you saved my bacon...well done!"
"Wow!! Excellent job. I was able to look at my dryer the same day. Great job and a great price. I would use him again and recommend him to friends and family."
"Great service. I called the good doctor and he asked what the problems were with my washer and dryer before he came out to look. I told him and he told me what to do to fix the problem with the dryer ON MY OWN. He also let me know that the washer was going to be expensive to fix and I was better off buying a new one than having him come look at it. Amazing...I feel bad that he didn't make any money!"
"Great service - came same day; professional; honest. He could have made a lot of money by servicing my dryer, but when I asked him if he would have the dryer serviced or buy a new one -- he said he would buy a new one. I will call him back again and recommend him to everyone."
"I can't say enough good things about the Appliance Doctor's service. Referred to the Appliance Doctor by the manufacturer of my dryer, I wasn't sure what to expect, but the response was super quick. David is utterly professional and extremely knowledgeable. He relentlessly worked to ensure my dryer was not just running -- but operating at the right temperature -- and even followed up after the repair. His fees were much less than another company I had used previously, and he clearly explained any work, charges, and part costs involved before proceeding. Wow!"
"Just when I thought appliance service in Richmond was going to be the same old, same old (like waiting all day for someone to show up smelling like cigarettes and tracking dirty boots onto my clean floors and then not really caring about my problem), what a pleasant surprise to find the Appliance Doctor! David was geat! Very knowledgeable, professional and thorough repairing my refrigerator. I was very impressed at how well he knew his appliances. I will always know who to call for all my appliance needs. Thanks for such a great job!"
"Look no further! Professional, honest, fast, responsive. He was prepared, knowledgeable, and capable, and acted swiftly and thoughtfully. From the time I made the call to the time he arrived, made the repairs, and left was 75 minutes. In addition, I have two small kids and I was VERY comfortable with him in the house and among my family and things."
"Very friendly and professional, the Appliance Doctor lived up to his name. I called at 2:00 and the technician was able to be there by 4:00! Within 5 minutes of arriving, he had diagnosed the problem and explained the solution. He ran out to pick up some parts and returned within an hour to finish the job. Unfortunately the parts I needed were not cheap, but buying a new fridge would have been much worse. Overall, I would highly recommend calling The Appliance Doctor for any of your appliance repair needs. I will recommend to my family, friends and neighbors!!"
"These guys are great -- fast, efficient, and inexpensive. While some other services were unavailable for days or even weeks, the Appliance Doctor was available to come out the very next morning -- very important when one of your life-blood appliances is on the fritz! Pleasant, courteous service is another plus. I will definitely be calling the Appliance Doctor again next time something goes awry."
"Fast and very professional service. I have used this service person for years! Highly recommend for all appliance service needs."
"Very quick response time, very thorough, and explains everything that needs to be done BEFORE he does it. Returns calls right away. Prices are always among the lowest quotes. Friendly, trustworthy, I've used him for years and will use him for years to come. The best in Richmond!"